Companies HAVE ALWAYS HAD AN INFORMATION SYSTEM
Oral, informal, manual, paper... then computerized. Computerization profoundly transforms the productive system of organizations and, in a wider circle, of the nation, which it tools and organizes. It helps redefine the company's missions and its relationship with its customers, partners and collaborators.
Too many managers saw "computerization" as a low-tech operation considered too costly. In the same way, many IT specialists have been able to lock themselves into the technical side of things and ignore the organizational and human dimension of computerization. These postures are swept away by the power of the wave of democratization of computerization. It is no longer a question of computerizing existing business processes, but of transforming and improving them to meet the expectations of the customer and each player in the internal chain. Everyone can have a light, mobile machine to assist them in their decision-making.
This change in nature means that managers must apply their systemic skills to the field of information, and interpret what business, IT and organizational experts - particularly their CIO - tell them. It's a question of language, culture, but above all of understanding what is at stake.
This roadmap schematically describes what an information system can be, what it can be used for, and concludes on the areas to focus on in terms of R&D and innovation - while indicating the flaws to be avoided.
